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💻
SaaS
B2B SaaS Company • 25 employees
AI Workflow Automation

Customer Onboarding Taking 40+ Hours Per Client

Representative Example: This case study demonstrates typical outcomes based on industry benchmarks and proven AI methodologies.

ROI
380%
Payback
1 week
Investment
$2,997/month
Delivery
5 days

⚠️The Challenge

A growing SaaS company was spending 40+ hours manually onboarding each new customer, creating bottlenecks and delaying time-to-value. Support team was overwhelmed with repetitive setup tasks.

Key Pain Points:

  • •Manual account setup processes
  • •Inconsistent onboarding experience
  • •Support team bottleneck
  • •Delayed customer time-to-value

💡Our Solution

Built an end-to-end automation workflow using n8n that handles account provisioning, data migration, training scheduling, and initial configuration automatically.

Implementation Steps:

  • Multi-step onboarding automation
  • CRM and product integrations
  • Automated training scheduling
  • Progress tracking dashboard

Technologies Used:

n8n WorkflowsAPI IntegrationsEmail Automation

📈The Results

After 60 days, the transformation was clear:

Onboarding Time

Before
40 hours
→
After
4 hours
90% reduction

Time to Value

Before
14 days
→
After
2 days
85% faster

Support Tickets

Before
45/month
→
After
8/month
82% reduction

Customer Capacity

Before
5/month
→
After
25/month
5x increase

Return on Investment

Investment
$2,997/month
Monthly Savings
$12,000
Payback Period
1 week
Annual ROI
380%

Ready for Similar Results?

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