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🏥
Healthcare
Medical Practice • 5-person clinic
AI Voice Agents
Missing 60% of Patient Calls
Representative Example: This case study demonstrates typical outcomes based on industry benchmarks and proven AI methodologies.
ROI
420%
Payback
1 week
Investment
$997/month
Delivery
7 days
⚠️The Challenge
A busy medical clinic was missing crucial patient calls during peak hours, leading to lost appointments and frustrated patients. Staff spent 15+ hours weekly on phone tag and appointment scheduling.
Key Pain Points:
- •Missed calls during busy hours
- •Staff overwhelmed with phone duties
- •Patient frustration and churn
- •Lost revenue from missed appointments
💡Our Solution
Deployed an AI voice agent that handles appointment scheduling, prescription refills, and basic patient inquiries 24/7. Integrated with existing calendar and EHR systems.
Implementation Steps:
- Custom voice training for medical terminology
- HIPAA-compliant infrastructure
- EHR integration for scheduling
- Emergency call routing to on-call staff
Technologies Used:
AI VoiceCalendar IntegrationHIPAA Security
📈The Results
After 90 days, the transformation was clear:
Call Answer Rate
Before
40%
→
After
98%
2.5x increase
Staff Time Saved
Before
15 hrs/week
→
After
3 hrs/week
12 hrs/week saved
Patient Satisfaction
Before
3.2/5
→
After
4.7/5
47% increase
Monthly Revenue
Before
$45K
→
After
$62K
$17K increase
Return on Investment
Investment
$997/month
Monthly Savings
$4,200
Payback Period
1 week
Annual ROI
420%
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